Intro

This course is a great first step into the fascinating world of Change Management, where you will find knowledge, skills and tools that will enable you to seize the opportunities of change for yourself, your team and your organization.

Lessons

1.       Your Role in Change

2.       Navigate Continual Change

3.       Inspire your Team to initiate Change

4.       Lead a Change Initiative

5.       Address Resistance to Change

Course Objectives

1.       Maintain a high level of change readiness

2.       Initiate and lead a change effort

3.       Implement change efforts

4.       Overcome resistance to change inorganizations

Seat time:

2 hours and 38 minutes

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Languages:

English, Spanish, French, Portuguese, and Chinese

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Included materials:

Harvard Business Publishing Articles, Podcasts, tools and worksheets

‍Intro

Building a guiding coalition with leadership and management as well as a team of change agents is essential in change management. The quality of the team, its working culture and collaboration will have a great impact on the overall outcome of any change initiative. In this course you will learn how to form a team that is able to fulfil its purpose, achieve its goals and within a framework of clear accountability.

Lessons

1.       What is a Team

2.       Form a Team

3.       Establish Accountability

4.       Plan Team Communication

5.       Build Team Culture

Course Objectives

1.       Identify the right members for a team

2.       Establish accountability through success measures, planning, and team charters

3.       Develop an effective team communication plan

4.       Build team commitment and establish productive team norms

Seat time:

1 hour and 56 minutes

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Languages:

English, Spanish, French, Portuguese, and Chinese

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Included materials:

Harvard Business Publishing Articles, Podcasts, tools and worksheets

Intro

Feedback is a powerful tool for both individuals and organizations. Whether coaching, mentoring, developing, or managing change, you will learn how to harness the power of feedback. This includes how to give fair, effective feedback. You will explore the common reasons people fear feedback and ways to make co-workers more receptive to it. As a bonus, this will enhance how you seek and use feedback to improve your performance and quality as employee, colleague, and leader.

Lessons

1.       Why People Avoid Feedback

2.       Give effective Feedback

3.       Customize Feedback

4.       Create a supportive Environment

5.       Seek Feedback

Course Objectives

1.       Understand why people avoid feedback

2.       Learn how to give effective feedback

3.       Tailor feedback to the individual

4.       Create an environment that encourages improvement through feedback

5.       Seek feedback to improve your performance

Seat time:

1 hour and 45 minutes

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Languages:

English, Spanish, French, Portuguese, and Chinese

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Included materials:

Harvard Business Publishing Articles, Podcasts, tools and worksheets

Intro

Change Management and Project Management are two sides of the same coin. In larger organizations and projects, or programs, the two roles are usually embedded in separate functions. In many cases project and change management are combined in the same person though. Consequently, project management competences are an essential part of the profile of any good change manager. Discover the skills and activities needed to manage the entire project cycle, learning from best practices and strategies from renowned business leaders, authors, and coaches.

Lessons

1.       Understand Project Management

2.       Establishing Project Scope

3.       Develop a Schedule and Budget

4.       Assemble your Project Team

5.       Manage Project Risks

6.       Monitor Project Progress and Problems

7.       Communicate with Stakeholders

8.       Close out a Project

Course Objectives

1.       Define project objectives and scope

2.       Develop a realistic project schedule and budget

3.       Build an effective project team

4.       Assess and manage project risks and keep project on track

5.       Communicate project progress and problems to stakeholders

6.       Evaluate project results and lessons learned

Seat time:

2 hours and 35 minutes

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Languages:

English, Spanish, French, Portuguese, and Chinese

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Included materials:

Harvard Business Publishing Articles, Podcasts, tools and worksheets